Hello to all leaders and entrepreneurs in the travel sector. 👋
If you have implemented a Booking Engine (BE) or are planning to do so, it is very likely that you face a constant dilemma: the struggle between being competitive on price and profitable on margin.
Many booking engines force you to choose one of the two. They apply margin rules so rigid that your business is losing money or losing clients, without you even noticing it.
The solution is not to sell more expensively or sacrifice your profit. The solution is PRECISION.
At Cangooroo Booking Engine (CBE), we understand that sustainable scaling demands that every business rule and every transaction be strategically millimetric. We show you how to master the Triple Benefit that every travel business needs.
The Big Problem: Lack of Precision is a Triple Threat
A booking engine without granular control generates three major value leaks that stifle your growth:
Threat #1: Inflated Pricing and Loss of Sale
When a BE is rigid, the business leader usually opts for the “safe” route: applying a fixed percentage (e.g., 5%) to cover the highest transaction cost across all their payment gateways. The result: You lose competitiveness. If you use a gateway that only charges 3%, your final price is unnecessarily 2% more expensive, causing the client to leave for the competitor who does apply the exact cost. You are losing sales due to inflated pricing.
Threat #2: The Silent Bleeding of Net Margin
If, on the other hand, you decide to be competitive and not apply any surcharge (or apply a very low one), the transaction cost (that 3%, 4%, or 5% charged by the gateway) comes directly out of your profit. The margin you thought you would get is drastically reduced, putting your profitability at risk at the end of the quarter.
Threat #3: The Chaos of Manual B2B Agreements
When working with multiple agencies, wholesalers, or corporate clients, you must honor specific commission agreements. If your BE only allows a global margin, you have to manage these differences manually (outside the system) or apply a rule that is not optimal for your profitability. The risk of operational error and contractual non-compliance is extremely high.
The Solution: Cangooroo’s Triple Benefit of MILLIMETRIC PRECISION
CBE’s Differentiated Commission functionality gives you the exact control you need to eliminate these three threats, transforming your booking engine into a financial management tool.
Benefit 1: Maximum Competitiveness (Defending the Sale)
With CBE, you can configure your surcharge based on the exact Payment Method (e.g., Visa, Mastercard, wire transfer, ‘X’ gateway).
Is the Transaction Cost 3%? The system applies 3%. Is the Transaction Cost 5%? The system applies 5%.
This guarantees that your final price is always the fairest possible for each payment method, eliminating inflated pricing and increasing your conversion rate.
Benefit 2: Guaranteed Net Margin (Defending the Profit)
By applying the millimetric surcharge from Benefit 1, the transaction cost is covered by the client or strategically offset. The gateway’s fee does not come out of your gross margin.
The result is a predictable and shielded Net Margin, allowing you to scale knowing exactly how much you will earn with every sale.
Benefit 3: Strategic B2B Control (Defending the Agreement)
CBE allows you to combine the precision of the payment method surcharge with a commission configuration at the client level.
You can configure a 12% margin for your corporate client ‘A’ who uses Wire Transfer Payment. And an 8% margin + card surcharge for your wholesaler agency ‘B’.
This automates all your commercial agreements, reduces operational risk to zero, and gives you the flexibility to negotiate net rates and specific commissions, which are essential for B2B growth.
Conclusion: Precision is the New Scalability
Stopping operating with rigid margin rules and embracing the MILLIMETRIC PRECISION of Cangooroo Booking Engine is the key to defending your margin, your price, and your commercial agreements simultaneously.
If you want to stop guessing and start controlling your finances with the same precision as your inventory, you have to start by quantifying your loss.